FAQ

I have a question about a product on your site. What's the best way to contact you?

  • ​​Give the store a call at 412-635-9910 and we'll be happy to answer it for you! Wondering about fit or fabrication? We have an answer as we have all products in our boutique. You can send us an email also at rueboutiqueshop@gmail.com if thats easier!

Where do you ship to?

  • ​​We ship via UPS to the United States. Shipping for orders over $150 is always free, and a flat $10 for orders under $150. We use UPS Standard Ground shipping. Need an item faster? Give us a call at 412-635-9910 and we'll see what we can do!

​What is your return policy?

  • ​Any item in unworn and unused condition can be returned within 10 days of the delivery date. Items must be in original, unworn condition with all tags attached. Returns can be completed in store or shipped back to us. To initiate a return, send us an email at rueboutiqueshop@gmail.com with your order number in the subject line. We'll give you more details about the process then.